Hotel Manager

As a Hotel Manager, you'll keep your hotel running like clockwork and lead your team from the front to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests' expectations. We're looking for someone with key people skills, who is great at getting the best out of their team by giving them that get-up-and-go!

As a Hotel Manager, you will:
* Have experience in a similar role as a General Manager in a smaller hotel, Deputy General Manager or Hotel Manager in a similar size hotel.
* Set guest satisfaction targets and ensure these are met, using guests' feedback and surveys
* Work towards achieving Gold accreditation for your hotel through Green Tourism by reducing the hotel's carbon footprint
* Be an expert in hitting KPIs and delivering results!
* Coach and support your management team to build the skills necessary to progress in their careers
* Regularly inspect facilities and rooms to ensure we are in compliance with health and safety standards, and our product is to brand standard
* Build relationships with the local community and business leaders
* Collaborate with your local HR team to host engaging activities for your team
* Get involved with company-wide projects to continue evolving the Leonardo Hotels brand
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us?
We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

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