Sales Relationship Manager

Existing Accounts | FM Sector Bright A Blind is looking for a proactive Sales Relationship Manager to develop existing client accounts through servicing, upgrades, and additional project opportunities. Working alongside our indoor account handlers, you will act as the face of the business on site—building relationships, identifying opportunities, and helping clients get the best from their environments and assets. This is a relationship-led role with clear commercial responsibility. The Role You will work from our database of existing trading clients and recent projects, maintaining regular contact with customers and developing opportunities across their buildings and portfolios. Your focus will be to: Strengthen existing relationships Protect and retain accounts Identify servicing and upgrade opportunities Generate additional project work Create and manage your own pipeline and appointments What You’ll Be Doing Contacting existing clients by phone and arranging site appointments Working from a database of active clients and recent projects Visiting clients regularly to maintain relationships and understand their environment and operational challenges Identifying opportunities for: Service & maintenance contracts Product upgrades and improvements Additional works across sites and portfolios Following up and converting opportunities generated internally Proactively generating your own opportunities and appointments Building relationships with Facilities Managers and key decision-makers Feeding back insight on client needs, future projects, and market activity What You’ll Be Selling Service & Maintenance Contracts (recurring revenue) Internal & External Blinds (manual & motorised) Upgrade solutions (film, curtains, specialist systems) New project work within existing accounts What Success Looks Like Clients continue to buy from Bright A Blind Opportunities are identified early and converted into work Strong relationships are maintained across accounts Additional servicing, upgrades, and project work are consistently generated Clients view you as a trusted and reliable point of contact Targets Build a consistent pipeline from existing and self-generated opportunities 12 meetings per week (within 6 months) 50 meetings per month Strong conversion into repeat and contract revenue What We’re Looking For Experience in sales or commercially focused account management Strong relationship-building and communication skills Confident contacting clients and arranging meetings Good listening and questioning skills Ability to identify opportunities and present practical solutions Self-motivated, proactive, and commercially aware Experience within FM, commercial interiors, or shading systems would be essential What You’ll Get Established client base and active pipeline Support from an experienced internal sales team Opportunity to build long-term recurring revenue Competitive salary + commission + car allowance Long-term career opportunity within a growing business Why Join Bright A Blind We focus on long-term client relationships, practical solutions, and ongoing account development—not one-off transactions. This is an opportunity to work with an established portfolio of clients while developing meaningful relationships and contributing directly to business growth. Apply Now If you enjoy building relationships, identifying opportunities, and delivering commercial results, we’d like to hear from you