Trade Counter Sales Manager

Bathroom4Less is a rapidly growing omnichannel supplier to the e-commerce, plumbing, and retail sectors. We are looking for a forward-thinking, high-energy Trade Counter Sales Manager to lead our Tipton operation. This is a role for a "Modern Manager" – someone who isn't happy just waiting for the phone to ring. You will be a proactive leader who is happy to push the business forward, bridging the gap between our physical trade counter and our digital community. You will be responsible for driving site performance, building an excellent local trade presence, and using digital tools to keep our brand at the forefront of the trade landscape. Key Responsibilities Trade Counter Leadership and Sales: Drive Revenue: Take full ownership of the Tipton trade counter, hitting monthly targets by converting inquiries into high-value orders and maximising "add-on" sales. Expert Consultation: Provide high-level technical advice to tradespeople and contractors, ensuring they have the right products for the job. Pipeline Management: Proactively follow up on quotes and manage the sales lifecycle from the initial trade inquiry to final delivery / collection. Operational Excellence: Maintain a professional, efficient, and "trade-ready" environment. Ensure stock visibility is high, and the counter area is optimised for fast-paced service. Digital Growth and Social Media: Forward-Thinking Marketing: Use social media (TikTok, Facebook, Instagram) to showcase new stock arrivals, bulk-buy deals, and "behind-the-scenes" warehouse action. Engagement: Actively manage digital inquiries, turning "likes" and comments into site visits and account applications. The Ideal Candidate: Forward-Thinking Attitude: You are someone who looks for solutions, not excuses. You are happy to push boundaries and find new ways to grow the business. Experience: 3+ years in a senior trade sales environment (e.g. Plumbing, Electrical, KBB, or Builders Merchants). Digital Savvy: You are comfortable using a smartphone to promote the business. You understand that the modern trade customer is on social media, and you know how to reach them. Communication: A master of "trade talk." You can build instant rapport with plumbers and contractors, understanding their technical needs and pressure points. Benefits: Commission Structure: Rewarding your drive to grow the Tipton site. Pension Scheme. Holiday: 20 days holiday plus 8 Bank Holidays, plus an extra day off for your birthday. Growth Potential: Opportunities to progress within a rapidly expanding company that values innovative thinkers