Reception Administrator

Reception Administrator – Student Engagement Team Are you organised, approachable, and confident supporting people in a busy environment? Lancaster and Morecambe College are looking for a friendly and professional Reception Administrator to deliver a high quality front of house service for students, staff and visitors. You will coordinate central communications, manage enquiries across multiple channels, and act as a key point of contact during emergency or time critical situations, supporting the smooth daily operation of the Student Engagement Team. You will have experience in a customer-facing role, ideally within an education or support setting, along with strong communication, organisational and IT skills. A calm, professional approach, the ability to prioritise effectively, and a commitment to confidentiality are essential. You’ll be qualified to Level 2/3 in administration or customer service (or have equivalent experience), with GCSEs (or equivalent) in Maths and English. Benefits include: * Membership of the Local Government Pension Scheme (employer contribution 9.3%); * Generous leave entitlement (28 days, plus Bank Holidays and College Closure Days); * Cycle to Work scheme; * Opportunities for continuing professional development; * Strong staff support services; * Free staff parking and EV charging facilities Lancaster and Morecambe College are a thriving FE College and justifiably proud of the strong links with our local community. Located between Lancaster and Morecambe, we are proud to be our community’s provider of technical, professional and creative education. All posts are subject to a DBS Disclosure in line with our policy of safeguarding and promoting the welfare of learners. Any specific Safeguarding duties applicable to this post are outlined in the job description. Closing date: Friday, 15th May 2026 Interviews to be held on Tuesday, 2nd June 2026 Our reference: SE4146 Vacancy: Reception Administrator Location: Lancaster Salary: £24,932 per annum, pro rata Hours: Part time, 22 hours per week – the working days are Wednesday, Thursday and Friday Smart Hire are advertising on behalf of Lancaster and Morecambe College