About the role
Data & Customer Operations Administrator (Temp 12–26 Weeks)
Salary: £16.00 – £18.00 per hour
Job Type: Full-time, Temporary (12–26 weeks)
Location: Oldham
Temporary
Overview
We’re looking for a high-level Administrator with strong Excel and data analysis skills to join a fast-paced operational team.
This role goes beyond basic admin — you’ll be responsible for data management, reporting, and analysis, alongside handling customer queries and improving service performance.
If you’re confident working with large datasets, producing reports, and spotting trends, this could be a great fit.
Key Responsibilities
* Manage and analyse large volumes of data using Microsoft Excel
* Produce and maintain reports to support business performance
* Identify trends, issues, and areas for improvement through data analysis
* Handle customer queries and resolve issues efficiently
* Investigate operational/service issues and implement solutions
* Monitor service levels and performance metrics
* Maintain accurate records across CRM and internal systems
* Liaise with internal teams and external partners
Requirements
* Advanced Excel skills (essential) – formulas, data analysis, reporting (pivot tables, lookups, etc.)
* Strong administrative background in a fast-paced environment
* Proven experience in data analysis and reporting
* Excellent attention to detail and accuracy
* Strong communication skills
* Experience using CRM systems
Desirable
* Experience working with logistics, operations, or high-volume environments
* Experience dealing with third-party providers or suppliers
Why Apply?
* Competitive hourly rate
* Immediate start available
* Varied role combining admin, data, and problem-solving
* Great opportunity to gain experience in a busy operational setting
Apply Now
If you’re an Excel “wizard” who enjoys working with data and making an impact, we’d love to hear from you.
Sure Start Staff act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities
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