Senior IT Support Engineer

Senior IT Support Engineer South East England – Field-Based / Hybrid (80% Remote) – 18 Month FTC £40,000 - £45,000 + Benefits VIQU has partnered with a leading organisation to recruit a Senior IT Support Engineer to support schools across South East England with advanced IT projects, audits, and escalated technical support. This Senior IT Support Engineer role is ideal for a proactive and adaptable professional who thrives in a field-based position, working closely with local IT teams and educational stakeholders. As a Senior IT Support Engineer, you will play a key role in delivering technical solutions, improving infrastructure, and supporting critical IT operations, while balancing remote work with on-site visits across the region. Key Responsibilities: • Support delivery of medium-scale IT projects, including procurement and rollout of systems • Conduct technical audits of IT systems and processes, identifying risks and improvement opportunities • Provide expert problem-solving and challenge existing approaches to implement effective solutions • Contribute to IT estate refresh planning, including budgeting and infrastructure improvements • Deliver training and guidance to local IT staff to build capability • Provide short-term specialist support during IT incidents or crises • Work closely with stakeholders across schools, communicating technical concepts clearly • Travel to schools across South East England as part of project delivery (within working hours) Key Requirements: • Proven experience in a 2nd or 3rd line IT support or technical role • Strong technical troubleshooting and problem-solving skills • Experience with technologies such as Intune, Azure, Active Directory, and cloud infrastructure • Knowledge of networking solutions such as Meraki or Ubiquiti wireless systems • Ability to work independently and take ownership of technical projects • Excellent communication skills with experience engaging non-technical stakeholders • Experience within education or schools is desirable but not essential • Full UK driving licence and willingness to travel across the region Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website Know someone exceptional for this Senior IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on LinkedIn @VIQU IT Recruitment for more exciting opportunities. Senior IT Support Engineer South East England – Field-Based / Hybrid (80% Remote) – 18 Month FTC £40,000 - £45,000 + Benefits