Caretaker

Job Description

Are you the right candidate for this opportunity Make sure to read the full description below.

a reliable, organised and proactive Caretaker / Lettings Coordinator to join our Site Team. This is a key front-of-house role supporting community use of our sports facilities while also contributing to the safe, secure and effective day-to-day operation of the school site.

This post would suit someone who enjoys working independently, has strong customer service skills, and takes pride in maintaining a safe and welcoming environment.

Working Pattern

Shift patterns will be worked between the following hours:

• Monday & Friday: 17:30 – 21:30
• Tuesday to Thursday: 17:30 – 22:30

Additional daytime hours during school holiday periods and occasional weekend/evening work may be available, depending on demand.

Please note: this role includes periods of lone working.

Key Responsibilities

Lettings & Customer Liaison

• Act as the first point of contact for external hirers using the school’s sports facilities
• Manage and oversee bookings using the School Hire online platform, ensuring all required documentation is in place
• Respond professionally to enquiries and queries from external clients
• Prepare facilities for use, including setting out and returning equipment
• Supervise lettings sessions, responding to requests or issues as they arise
• Complete accident and incident reports where required
• Report concerns, faults or improvement needs to the Site Manager and Trust Estates Manager
• Ensure compliance with emergency procedures, including fire evacuation and lockdown
• Open, close, secure and lock the site at the start and end of each shift

Caretaking & Site Support

• Ensure the security and safety of the premises, including gates, doors and windows
• Carry out basic maintenance and minor repairs (e.g. painting, lamp changes, installing noticeboards)
• Support room and event set-ups, including exams, meetings and assemblies
• Assist with portering tasks and contractor supervision when required
• Maintain external areas, clearing litter, debris and weeds
• Monitor site safety during adverse weather conditions
• Undertake basic cleaning tasks when cleaners are unavailable
• Carry out regular inspections of school minibuses
• Participate in an out-of-hours xwzovoh alarm call-out rota
• Act as a School First Aider (training can be provided if required)

What We’re Looking For

Essential Skills & Experience

• Experience working within a school, sports or community lettings environment
• Good working knowledge of Health & Safety procedures
• Strong organisational skills with the ability to problem-solve and remain calm under pressure
• Confident, professional communication skills (written and verbal)
• Competence using IT systems, including Word, Excel and online booking platforms
• Ability to work effectively both independently and as part of a team

Desirable

• A current First Aid qualification
• Experience working in a school environment