Helpdesk Administrator

Helpdesk Administrator Bolton £30,000 | 40 hours per week | Flexible start time up to 9:00am We are seeking a dependable and highly organised Helpdesk Administrator to join a well-established construction business based in Bolton. This position plays a key role in supporting the day-to-day running of maintenance operations, ensuring jobs are coordinated efficiently, and communication between clients, engineers, and internal teams runs smoothly. The role will suit someone who enjoys working in a busy environment, can manage multiple tasks effectively, and has a strong administrative background within construction. Key Responsibilities * Handling incoming maintenance queries and allocating works accordingly * Scheduling reactive and planned maintenance appointments * Communicating with clients, engineers, and subcontractors on job progress * Maintaining accurate records and updating internal systems * Tracking ongoing works and ensuring deadlines and service standards are met * Providing general administrative support to the wider team Requirements * Previous experience working within the construction industry is essential * Experience in a helpdesk, coordination, or administrative role within construction * Strong organisational and time management skills * Confident communication skills with a professional approach * Ability to prioritise workload in a fast-paced environment * Good IT and system administration skills What’s on Offer * Salary up to £30,000 * Flexible start time up to 9:00am * Stable and supportive working environment * Varied role with day-to-day responsibility and autonomy Apply If you’re interested in this opportunity, please apply with a copy of your CV or get in touch with our Commercial Specialist, Jane Fairhurst