Parts Supervisor

We have an exciting opportunity for an experienced Parts Supervisor to join our friendly Parts team based in our Pioneer Park, Bristol (BS4) location.  Why join us? We offer a competitive salary of £31,000pa OTE £37,200pa 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)  Pension scheme with life assurance Access to our very attractive company loan plan car scheme Discounted gym membership Staff discounts on vehicles, parts, servicing, and accessories Share Incentive Scheme Mortgage and pension advice seminars Cycle to Work scheme, including e?bikes Enhanced Maternity and Paternity policies Excellent manufacturer training and clear career development opportunities What you’ll be doing Supporting the Service Manager by the effective day-to-day running of the Parts Department by contributing to the development of departmental plans and budgets, ensuring accurate stockholding for optimal parts availability, and supporting financial and sales performance Ensuring the trade and bodyshop customers are marketed to their full potential via mail shots, visits and telephone to increase and maintain sales volume and profitability Utilise daily and weekly statistics and monthly management accounts systems to monitor and control departmental productivity and profitability Administer and resolve all customer parts enquiries and complaints in a competent and timely manner Regular stock checks and monitor continuously stock levels to ensure minimum obsolete stock Maintain Parts reception area to agreed housekeeping standards What you’ll bring  Previous experience in a Part Supervisor role preferably at a main dealer Proven understanding of automotive service and parts Strong commercial awareness Excellent communication skills with the ability to build rapport with customers Ability to deliver an outstanding customer experience Highly organised with excellent time management skills Knowledge of CDK Drive, Kerridge A full UK driving licence (essential) Working hours The working hours are 40 hours per week Monday to Friday 8am-5pm with one hour for lunch.  Saturday mornings 8.30am-12.30pm on a rota (1 in 3) for which overtime is paid. Interested?  Please apply online with your CV