Service Support Engineer CCTV/ANPR

Service Support Engineer - CCTV / ANPR Egham (Heathrow Area) 12-Month Contract The Role We are seeking an experienced Service Support Engineer to join a busy and high-profile environment supporting security systems across a major airport site. This is a hands-on role involving the installation, maintenance, and support of CCTV, ANPR, and associated security technologies, both on-site and remotely. You will play a key role in ensuring critical systems remain fully operational and compliant with service level agreements. Key Responsibilities Provide day-to-day support for CCTV, ANPR, and security systems Carry out fault finding, maintenance, and repairs on hardware and software Install and configure CCTV cameras, ANPR systems, and related equipment Support system applications such as Genetec and similar platforms Perform preventative and reactive maintenance across site Produce clear service reports and maintain documentation Work collaboratively with internal teams and site stakeholders Participate in an on-call rota (24/7 shared) Ensure all work is completed in line with health & safety procedures Requirements Essential: Proven experience working with CCTV and ANPR systems Strong background in installation and service support Ability to diagnose and resolve technical faults Experience working in a field service or support engineering role Good communication and problem-solving skills Desirable: Experience with Genetec or similar CCTV VMS systems Knowledge of networking, LAN, or IT systems Experience with structured cabling or fibre Background in airports or high-security environments