Ocean Import Operator

Our client, a freight forwarder is looking for an Ocean Import Operator to join their office in South West London. Job entails * Dealing with quotes/bookings/queries on Cross trades business * Issuing Quotations following up quotations made for Containers, Break bulk (Commodity trades, Timber FOT rates) & RORO * Process bookings via telephone and email, from UK customers/Traders and Local Line POL agents. Confirming booking details back to the customer, informing them of special requirements or restrictions, ensuring Credit worthiness. * Entering Bill of Lading details and adding where needed manifests details into the company’s bespoke system. * Dealing with COD, Switch Bills, Indemnities for cargo release. * Telephone sales * General enquiries relating to quotes/bookings/scheduling. * Dealing with and resolving queries promptly * Credit control Transportation * Processing and adding all transport data for container deliveries. * Processing PIN and Badge releases in Destin8 Other functions * General client liaison * Liaising with the Port and Port offices * General departmental clerical work. * Any other tasks that management may deem necessary to fulfil the Job role. General expectation * Good verbal, written, communication and organisational skills. * Good time keeping. * Computer literate. * Presentable, Adaptable, Outgoing, with a vibrant, friendly personality, * Remain calm under pressure, able to maintain good Client and Staff liaison. * To be able to work towards and achieve targets as part of a team or individually. * Capable of Providing prompt customer service in accordance with company expectations