Senior Lettings Negotiator

Job Title: Senior Lettings Negotiator Location: Exeter City Centre Salary: £28,000–£30,000 (negotiable) + Benefits | Full‑Time | Permanent Hours: Mon – Fri with one in four Saturday mornings Lockhart Recruitment is recruiting for an experienced Senior Lettings Negotiator to join a prestigious, high‑end estate agency in the heart of Exeter. This is a key role within a high‑performing lettings department, offering the opportunity to step into a senior position and support the continued growth of a respected, premium brand. As Senior Lettings Negotiator, you will work closely with the Head of Lettings, acting as a trusted second‑in‑command while providing leadership, structure, and exceptional service across the department. Key Responsibilities: * Support the Head of Lettings with the day‑to‑day running of the department, ensuring smooth operations, strong performance, and consistent growth. * Work towards weekly let targets and monthly move‑ins. * Act as a senior point of contact for the team, offering guidance, problem‑solving, and support. * Assist with training, mentoring, and onboarding new team members. * Deliver exceptional customer service to landlords, tenants, and clients. * Oversee key departmental tasks, including accounts‑related processes when required. * Manage relets, preparing properties for marketing and ensuring prompt relaunch. * Build and maintain strong landlord relationships through proactive communication. * Identify opportunities to grow the lettings portfolio and support business development. * Ensure effective use of lettings systems and software, maintaining accurate records. * Stay up to date with lettings legislation and ensure full compliance. * Promote and uphold the company’s culture, values, and Equality, Diversity & Conduct policy. * Support and oversee the Lettings Negotiator to help the team meet departmental targets. Experience Required: * Minimum 2 years’ experience as a Lettings Negotiator (senior experience beneficial but not essential). * Strong understanding of lettings legislation and customer service excellence. * Confident, proactive, and able to support a busy department with professionalism. Benefits: * Health Care Cash Plan * Clothing Allowance * Bright Exchange * Employee Assistance Programme * Annual Health Assessment Don’t delay applying as this is a highly reputable firm and a great time to join their team