Alloy Wheel Bookings Coordinator

Alloy Wheel Bookings Coordinator (Automotive) We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies. With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful office team at our Head Office in Orpington. The Job 📌 * Monday – Friday * 08:00 – 17:30 * £30,000 * Orpington BR6 Duties 📑 A successful candidate will be responsible for incoming bookings at our Orpington Bodyshop for the alloy wheel department. * Managing incoming bookings via phone, email, and WhatsApp * Acting as a main point of contact for customers and car dealerships that we work with * Scheduling and coordinating vehicle appointments efficiently * Entering Customer Repair Bookings on our Computer System - Full training will be given. * Recording and logging condition of vehicles upon arrival * Coordinating and managing hire cars where required with insurance customers * Liaising with our Diamond Cut Wheel division and all technicians for different processes either on the telephone, face-to-face or their tablet. * Provide support to the wider team to ensure smooth daily operations * Assisting and completing estimates for customers / dealerships, taking payments, speaking with customers face to face. Experience 🥼 * Microsoft Office * Customer service * Email management Requirements 📂 * Valid full UK driving licence – Need to drive to get to us (Country Lane) * Right to work in the UK * Strong customer service * Good time keeper * Basic maths and English required * Been in previous customer facing roles * Great attention to detail * Can work in a fast paced environment * Quick learner APPLY NOW for immediate consideration