Complaints Officer

Marks Consulting Partners are currently looking for a Complaints Resolution Officer to work with one of our local authority clients.

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

What the Job Will be doing

• Managing and investigating Stage 1 and Stage 2 complaints within a social housing environment. xwzovoh
• Handling complex complaints in line with the Housing Ombudsman Complaint Handling Code.
• Conducting detailed investigations by reviewing tenancy recor...