About the role
Job Description
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Health & Safety Officer/Trainer
Contract Type
Full-time, Permanent
Salary
£35,000 – £40,000 per annum, dependent on experience (DOE)
Reporting To
QHSE Manager
Job Purpose
The Quality Health & Safety Trainer/Officer is responsible for designing, delivering, and maintaining effective training programmes to ensure employees comply with GDP, regulatory, quality, and company standards within a pharmaceutical and medical product storage and distribution environment. The role supports operations handling frozen, cold-chain, and ambient products, ensuring staff competence, audit readiness, and a strong culture of quality and compliance.
Key Responsibilities
Training & Competency
- Develop, deliver, and continuously improve quality and compliance training programmes for all operational and support staff
- Deliver induction and refresher training covering GDP, QMS, temperature-controlled storage (frozen, cold, ambient), SOPs, data integrity, hygiene, and health & safety
- Maintain training matrices, competency assessments, and re-certification schedules
- Adapt training approaches for warehouse, QA, management, and contractor roles
Quality & Regulatory Compliance
- Ensure all training aligns with MHRA GDP Guidelines and applicable EU GDP requirements
- Support readiness for internal, customer, and regulatory audits
- Train staff on handling of temperature excursions, deviations, CAPAs, and change control
Documentation & Systems
- Maintain accurate training records within electronic or paper-based QMS systems
- Ensure SOPs and training materials remain current and compliant with site processes
Culture & Continuous Improvement
- Promote a strong quality and compliance culture across the site
- Identify training gaps and recommend continuous improvement initiatives
- Monitor training effectiveness and performance KPIs
Knowledge, Skills & Experience
Essential
- Experience in a quality, compliance, or training role within a regulated environment
- Strong understanding of SOP-driven quality systems and regulatory expectations
- Proven ability to deliver effective training to operational teams
- Excellent attention to detail and documentation skills
- Strong communication skills at all organisational levels
Beneficial / Desirable
- Temperature-controlled (cold-chain or frozen) logistics experience
- Pharmaceutical or medical distribution experience
- Exposure to GDP audits (MHRA or customer)
- Experience with warehouse operations or logistics environments
- Knowledge of electronic QMS or LMS platforms
- Formal training qualification (e.g. Train the Trainer, TAQA, CIPD L&D)
Working Conditions
This is a site-based role combining office and temperature-controlled warehouse environments. The position may require occasional work in chilled or frozen areas; appropriate PPE will be provided. xwzovoh The role is full-time with flexibility required to support operational requirements.
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