Customer Service Representative

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £13.45 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent IT skills and proficient in the use of Google suite * Flexible and adaptable attitude with ability to prioritise a range of different tasks. * Exceptional communication skills, at all levels, both written and verbal. * Excellent organisational and time management skills. * Excellent interpersonal skills with other members of staff at all levels of the organisation. * Confident, enthusiastic and tenacious * Previous admin or customer service experience * Ideally you will need a vehicle to get to site as there is no public transport available Benefits: * Advice and editing on your current CV * Dedicated team throughout your journey within the role * Paid holiday * Exclusive online services including restaurant and retail discounts * Chance to receive £25* for referring a friend * Opportunity for progression into permanent roles * Competitive rates of pay All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check