Internal Sales Executive

Internal Sales Executive Location - Northampton Hours - Monday–Thursday: 9:00am–5:00pm | Friday: 9:00am–4:30pm Salary - £28,000–£30,000 DOE We are proud to be partnering with a globally recognised industry expert known for delivering high-quality, sustainable products. Due to continued growth, they are seeking an enthusiastic and customer-focused Internal Sales Executive to join their team in Northampton. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys building strong customer relationships while delivering an exceptional customer experience. The Role As an Internal Sales Executive, you will play a key role in supporting the sales process from initial enquiry through to order completion. Working closely with both customers and the external sales team, you will ensure a seamless customer journey while identifying opportunities to drive business growth. Key Responsibilities Build and maintain strong relationships with customers to encourage repeat business Handle incoming sales enquiries and provide product and technical support Prepare and issue quotations accurately and efficiently Process sales orders and provide customers with delivery updates Identify new business opportunities and support the external sales team Deliver outstanding customer service at every stage of the customer journey Keep up to date with industry trends and market developmentsAbout You Previous experience within internal sales, customer service, or a similar role Strong communication and relationship-building skills Excellent organisational skills with strong attention to detail Confident using ERP systems, CRM software, and Microsoft Office Proactive, motivated, and results-driven approach Full access to your own transport is essential due to travel requirementsWhat’s in it for You? Competitive salary of £28,000–£30,000 DOE Free gym membership following probation Company laptop Death in service benefit (3x annual salary) Company pension Ongoing training and development opportunitiesIf you are passionate about delivering excellent customer service and want to join a supportive, growing business, we would love to hear from you