Administrator / Receptionist

Job Title: Administrator / Receptionist Location: Diabetes and Endocrine Centre, Ipswich Hospital, IP4 5TP Trust: East Suffolk & North Essex NHS Foundation Trust Payrate: Band 2, £12.92 per hour Shift Patterns: Monday - Friday 8:00am - 4:00pm OR 9:00am - 5:00pm (37.5 hours per week) Duration: Start: ASAP End date: 8 Weeks from start date Experience Required: * Previous Reception/office based administrative work * Good verbal and written communication skills – an excellent telephone manner is needed * Previous experience of working with confidential patient information * Excellent attention to detail * Ideally experience working with NHS systems i.e. Epic, SystmOne, Evolve - CAN BE TRAINED ON THIS BUT BETTER IF THEY HAVE IT * Ability to multi-task – very fast paced environment. Job Description: Key responsibilities include: * Greeting patients and marking them as arrived for their face-to-face outpatient appointment * Answering, screening, and forwarding telephone calls * Booking outpatient appointments (filing empty slots & Bookings 6 weeks ahead) * Checking out previous day’s appointments from the DAR * Uploading Advice & Guidance * Post * Ad hoc admin duties i.e. scanning etc. Skills/experience: * Previous Reception/office based administrative work * Good verbal and written communication skills – an excellent telephone manner is needed * Previous experience of working with confidential patient information * Excellent attention to detail * Ideally experience working with NHS systems i.e. Epic, SystmOne, Evolve * Ability to multi-task – very fast paced environment. Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion