Contract Manager

Contract Manager – FM Service Provider – Sittingbourne, Kent – £65,000 per annum CBW is currently working in partnership with a leading SME / FM Service Provider to recruit an experienced Contract Manager. This role presents a rare opportunity to oversee the hard services delivery across a multi-building commercial site in Sittingbourne, Kent. The site is recognised for its modern infrastructure, high-spec facilities, and commitment to operational excellence. Hours of Work: Monday to Friday | 08:00 – 17:00 Key Duties & Responsibilities: Report directly to the Operations Manager Deliver against agreed KPIs and SLAs Manage health & safety, compliance, and environmental performance Plan and oversee building shutdowns and complex project works Ensure adherence to quality procedures across the site Lead on staff recruitment, training, and development (including annual appraisals) Handle staff absenteeism and disciplinary processes as required Manage client relationships and act as the main point of contact Oversee reporting and documentation Identify and develop additional business opportunities to increase revenue and client satisfaction Provide technical support to both client and engineering team Manage the permit system Attend and lead on client meetings Have a strong commercial understanding (P&L, budgeting, forecasting)Requirements: Qualified in an engineering discipline (Electrical or Mechanical) – C&G, HNC, HND or higher Strong background in hard FM service delivery in commercial environments Experience managing an FM engineering team Solid track record in commercial building maintenance Excellent verbal and written communication skills Ability to prioritise and manage a demanding workload Strong client-facing and customer service skillsTo apply or for more information, please send your CV to Katie at CBW Staffing Solutions