Service Desk Engineer

Service Desk Engineer - £27,500 - £32,000.

Cheltenham (onsite, must have driving license or plans to obtain).

Employer of choice! Realistic progression, large training budget & much more.

Hours - 8-4/9-5/10-6.

Job Purpose:

To support the maintenance and development of the organisation's IT Services.

As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk.

To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers.

Context of Role:

IT Services underpin the operation of the organisation, ensuing we can operate efficiently and safely. Our customers include staff, learners, residents, and visitors. Our network is spread over dispersed geographic locations interconnected by various types of connections, including broadband, leased lines, SHDCs. Key services we deliver include Windows and Office Desktop support, wireless, door access, internet access, telep...