Customer Account Manager

Amour Recruitment are partnering with a fantastic company in Waterlooville to find a Customer Account Manager who enjoys working closely with customers and developing long-term partnerships. This role is ideal for someone who takes pride in delivering excellent service, nurturing client relationships, and growing alongside a supportive business. What you’ll be doing: * Managing an established portfolio of customers, building strong and lasting relationships * Supporting customers with orders via phone, email, and online platforms * Acting as a trusted point of contact for queries around deliveries, returns, repairs, and general support * Identifying opportunities to grow accounts naturally—no cold calling involved * Balancing commercial awareness with a genuine focus on customer care What we’re looking for: * A positive, proactive approach and a genuine interest in helping customers * Strong communication skills across phone and email * Good organisational skills, with the ability to manage multiple tasks confidently * Someone who enjoys working both independently and as part of a team * A desire to develop and progress within a customer-focused role Why this role? It’s an opportunity to build meaningful relationships, develop your skills, and grow your career within a company that values customer experience as much as results. Details: * Monday to Friday, 08:30 – 17:00 * £26,347 basic salary * OTE £33,600 (with uncapped commission for overachievement) If you’re looking for a role where you can make a real impact and continue developing professionally, we’d love to hear from you. Apply now or call (phone number removed) for more information