AV Support Engineer

AV Technical Support Engineer

Are you the right applicant for this opportunity Find out by reading through the role overview below.
Location: London & Home Counties (with UK & occasional European travel) Salary: £36,000 - £40,000 + excellent benefits
Our client, a growing audio-visual technology business specialising in video conferencing, AV solutions, hosting, and networking communications , is looking to recruit an AV Technical Support Engineer to support customers across multiple sites.

The Role

This is a varied field-based support position involving:
Attending customer sites to diagnose faults, carry out investigations, PMVs, and support installations
Managing support tickets from initial call through to resolution
Keeping customers updated throughout the support process
Testing and preparing AV equipment ahead of installation
Supporting project delivery and assisting with VC/AV installations
Regular travel across London & the Home Counties , with UK-wide and occasional European visits
Some early starts, late finishes, and overnight stays (expenses fully covered)

What They're Looking For

Previous AV technical support or installation experience
Familiarity with systems such as Crestron, Poly, Shure, and commercial displays
Understanding of Microsoft products / administration (advantageous)
Strong troubleshooting skills and ability to work independently
Team-player xwzovoh attitude with a proactive approach
Full UK driving licence required ??

Package & Benefits

£36,000 - £40,000 basic salary
Door-to-door overtime paid
25 days holiday + bank holidays
Company van (potentially provided)
Private healthcare
Company pension scheme
A strong opportunity for an AV Engineer looking for a hands-on support role with variety, travel, and progression within a growing AV environment ????
INDAV