Sales Support and CRM Administrator

Sales Support & CRM Administrator This is a fantastic opportunity for someone who enjoys administration, customer coordination, CRM management, and supporting a busy commercial function. This is a maternity cover contract for a period of 12 months and is offered on a full or part-time basis. Key Responsibilities: * Managing sales and marketing support tickets * Maintaining and updating CRM records accurately * Supporting the sales process with quotes, orders, and documentation * Assisting with weekly and monthly reporting activities * Handling customer enquiries via phone and email * Supporting wider sales, marketing, and operational teams * Contributing to process improvements and team efficiency The Successful Candidate: * Highly organised with strong attention to detail * Confident using CRM systems and Microsoft Office * Excellent communication and customer service skills * Proactive, reliable, and solution-focused * Able to manage multiple tasks and deadlines effectively * Positive attitude with a willingness to learn and develop This role would suit someone from a customer service, sales support, administration, or operations background who enjoys being part of a collaborative team and takes pride in delivering accurate, high-quality work. If this role looks like the new challenge that you are looking for, please apply via the advert or contact Emma at Eclectic Recruitment. We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions