About the role
Contracts Manager
We are working with a leading property services provider delivering essential maintenance and refurbishment works across the social housing sector. With an established presence across the Midlands, the organisation supports a large and diverse client base, maintaining thousands of homes and ensuring residents live in safe, compliant, and well-maintained environments.
Position: Contracts Manager
Location: West Midlands
Salary: Up to £61,000 per annum + £5,000 car allowance + package
Contract Type: Permanent
Start date: Immediately available
The Role:
An opportunity has arisen for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts. You will be responsible for driving operational performance, ensuring compliance, and delivering high-quality services across reactive, planned, and disrepair works.
Key Responsibilities:
Lead the delivery of multiple repairs and maintenance contracts
Manage operatives and subcontractors to achieve KPIs and service standards
Build and maintain strong relationships with clients, residents, and stakeholders
Oversee contract performance, financial outcomes, and customer satisfaction
Ensure compliance with Health & Safety legislation and regulatory standards
Monitor quality through site inspections and performance reviews
Manage resources, workflow, and programming efficiently
Oversee variations, valuations, and financial reporting
Support commercial forecasting and profitability reviews
Lead, mentor, and develop operational teams
About You:
Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance
Strong technical understanding of repairs and maintenance operations
Experience managing budgets, KPIs, and multi-disciplinary teams
Knowledge of Health & Safety and compliance standards (IOSH/SMSTS/CSCS desirable)
Strong leadership, organisational, and communication skill
IT literate with experience using management and reporting systems
Full UK driving licence and willingness to travel
DBS
Why Apply:
This is an excellent opportunity to join a well-established organisation delivering essential services within the housing sector. The role offers long-term stability, meaningful work, and the chance to progress within a business that values professional development and internal growth. To apply, please send across your updated CV
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