Fulfilment Contracts Supervisor

Fulfilment Contract Supervisor Bristol (BS35) £30,000 - £36,000 per annum Full-Time | Permanent Customer-Focused Logistics Opportunity We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contract Supervisor to join our Bristol operation. This is a fast-paced, customer-facing role where delivering exceptional customer service and maintaining strong client relationships is key. The successful Fulfillment Coordinator will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance. The Role As a Fulfilment Supervisor, you will: Coordinate the end-to-end order fulfilment process in line with customer KPIs Act as a key customer-facing contact for client queries and service updates Work closely with warehouse teams to manage order flow Maintain stock integrity and process transactions within the WMS Investigate delivery issues and implement effective solutions Manage inbound/outbound bookings and shipping documentation About You We are looking for a Fulfilment Supervisor with: Proven customer-facing / customer service experience Administration experience within an office environment Experience using a Warehouse Management System (WMS) Strong organisational and problem-solving skills Excellent communication skills The right to work in the UK (no sponsorship available) Benefits 25 days holiday (rising to 27 with service) + Bank Holidays Profit-related pay Pension scheme Life cover & private healthcare Retail discount scheme Employee Assistance Programme On-site parking Training and development opportunitiesIf you are a motivated, customer-driven professional looking to grow as a Fulfilment Supervisor within a stable and respected organisation, we would love to hear from you. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy