Global Offer Senior Manager - MSP Client Council & Innovation

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients.   You will build the MSP Client Council from the ground up as a flagship, invitation-only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape—not react to—the future of growth in the age of AI.   It is a high-trust, closed-door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSP’s priorities, innovation agenda, partnership strategy, and investment decisions.   You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co-created with clients and directly linked to commercial impact.   You will ensure the Council becomes a core MSP engine—systematically connecting senior client insight to concrete decisions on growth, end-to-end commercial system transformation (across marketing, sales, pricing, and customer experience), AI-led innovation, and ecosystem partnerships.   This role is designed to expand in scope and influence as the Client Council & Innovation capability matures.   Lead direct engagement with Council members to surface forward-looking priorities, risks, and unmet needs Client-led innovation, alliances & portfolio shaping Shape and activate co-creation opportunities with clients and ecosystem partners around priority problems Position the Council as a launchpad for joint innovation—connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments Ensure a direct and measurable link between identified priorities and commercial outcomes Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams Partner with CCOs and account leadership to activate insights across priority accounts Drive visible pull-through into accounts (e.g., Elevate Council input from anecdotal feedback to a structured, trusted input into MSP’s growth, innovation, and investment decisions They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs.   Manage and deliver projects efficiently, including hands-on work (e.g., Build trust and engage confidently with C-suite executives and senior BCG leaders in high-stakes, unstructured settings Connect immediate client needs with longer-term strategic and innovation implications Bachelor’s degree required; Project Leader, Consultant, Senior KT, or BST Manager) ~8–10 years of relevant work experience (ideally in client-facing or innovation roles) ~ Strong interest in marketing, sales, and pricing topics Excellent command of English service-oriented, autonomous, and proactive Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.