Service Advisor/Admin

Service Advisor/ Administrator – Carbis Bay Area Basic Salary: £26,000 – £30,000 | Plus Bonus Hours: Monday – Friday, 8:00am – 17:00pm (1-hour lunch) 1 in 4 Saturday Morning We are seeking an experienced Service Advisor/ Admin to join a reputable and busy automotive team in the Carbis Bay area. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced service environment and has strong knowledge of the motor trade. Key Responsibilities: * Deliver exceptional customer service throughout the service and repair process * Book customer vehicles in for service, maintenance, and repair * Liaise between customers and the workshop to ensure clear communication * Upsell additional work and service plans where appropriate * Prepare job cards and ensure accurate documentation * Handle customer queries both face-to-face and over the phone Requirements: * Automotive trade experience is essential * Strong customer service and communication skills * Ability to work under pressure while maintaining high standards * Confident, organised, and proactive approach * Familiarity with dealer management systems is advantageous What We Offer: * Competitive basic salary of £26k–£30k OTE * Must have a full UK Driving License * Uncapped OTE * Monday–Friday hours— 1 in 4 Saturday Morning * Supportive team environment * Ongoing training and career progression opportunities If you’re a dedicated and experienced Service Advisor looking for your next step in the Plymouth area, we’d love to hear from you! Apply today and join a team that values professionalism, growth, and customer care