Estate Assistant

Your new company We are looking for a dedicated and proactive Estate Assistant to deliver high‑quality estate services across our communities. You will play an important frontline role, providing professional cleaning, gardening and grounds maintenance services while positively engaging with customers, colleagues and contractors. This is a mobile role requiring a full UK driving licence. Your new role Delivering a high‑quality, cost‑effective cleaning, gardening and grounds maintenance service in line with agreed standards and timescales Representing the organisation on site, building positive relationships with customers, colleagues and contractors Maintaining estate grounds to specification and reporting issues such as fly tipping, graffiti, repairs and safeguarding concerns Recording customer feedback and contributing to service improvements Safely operating, storing and maintaining equipment in line with Health & Safety, COSHH and PPE requirements Keeping company vehicles clean, safe and compliant at all times Accurately recording work completed, inspections and activity to support service charge accountability Supporting the training and development of apprentices Identifying and appropriately reporting safeguarding concerns What you'll need to succeed Essential: Proven experience delivering grounds maintenance across a variety of sites Knowledge of lawn care, shrubs and plant maintenance A strong customer‑focused approach with a proven track record of customer satisfaction Ability to carry out physical tasks safely and in line with Health & Safety requirements Knowledge of Health & Safety legislation, including COSHH and PPE Ability to work independently as well as part of a team Confidence using equipment safely and effectively Full UK driving licenceDesirable: NVQ Level 2 or 3 in Horticulture (or equivalent: RHS, City & Guilds, HND) PA1, PA4b and PA6 NPTC certificates Experience using mobile working devices (e.g. tablets) Knowledge of safe and compliant use of horticultural pesticides and fungicides What you'll get in return Be part of a team committed to keeping estates safe, clean and welcoming Varied, hands‑on role with real impact on customers' everyday environment Opportunities to support apprentices and contribute to service improvements Mobile working with vehicle provided What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Alternatively, please email If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)