Customer Care Coordinator

Customer Care Coordinator – National Housebuilder Location: Suffolk Salary: £30,000 per year Hours: Monday to Friday | Full-Time Join One of the UK’s Leading Housebuilders An exciting opportunity has arisen for an experienced Coordinator to join a well-established national housebuilder with an excellent reputation for quality developments, career progression, and long-term stability. This is the perfect role for someone with previous housebuilding or construction industry experience who thrives in a fast-paced environment and enjoys being at the centre of major residential developments. You’ll become a key part of a professional and supportive team, helping deliver high-quality homes across Suffolk. Why Join Us? * Competitive salary of £30,000 * Monday to Friday working hours – no weekends * Stable, long-term career with a recognised national developer * Friendly, supportive working environment * Excellent opportunities for progression and development * Modern office environment within a growing regional team * Be part of delivering high-quality new homes across the region The Role As Coordinator, you will play a vital role in supporting the smooth running of residential developments from pre-construction through to completion. You’ll work closely with site teams, subcontractors, suppliers, and internal departments to ensure projects remain organised, compliant, and on schedule. This is a busy and varied role where no two days are the same. Key Responsibilities * Coordinating schedules, documentation, and site communications * Liaising with subcontractors, suppliers, and site management teams * Supporting the delivery of residential housing developments * Managing reports, systems, and project administration * Ensuring all information is accurate and up to date * Assisting with customer and contractor queries * Maintaining strong communication across multiple departments What We’re Looking For * Previous experience within the housebuilding or construction industry is essential * Strong organisational and communication skills * Ability to manage multiple tasks in a fast-paced environment * Confident using Microsoft Office and internal systems * Professional, proactive, and team-focused attitude * Excellent attention to detail Apply Now If you’re looking to join a respected national housebuilder where your experience is valued and your career can grow, we’d love to hear from you. This is a fantastic opportunity to secure a Monday-to-Friday role with a market-leading company offering stability, support, and genuine progression opportunities in Suffolk