Operations Manager (Plumbing & Heating)

Position: Operations Manager (Domestic Heating) Location: Emsworth, Hampshire Salary: £55,000 per annum We currently have an opportunity to join a well-established domestic plumbing & heating contractor who offer installations, maintenance, and breakdown repairs to domestic customers across Hampshire & Sussex and have gone through a recent period of substantial company growth. Operations Manager Job Overview Leading the day-to-day running of the business, including managing schedules, engineers, admin, sales and accounts staff Overseeing the technical work carried out by a small team of Gas Engineer's & Plumbers Ensuring company compliance across Gas Safe and Health & Safety Supporting the business' further growth through highlighting opportunities for new business and maximising the company's existing accounts Being the point of contact for complex technical queries from engineers and customers, and providing customer service for complaints escalations Assist on site where necessary, at times of heightened workload or complex jobs Operations Manager Job Requirements Strong technical background within the domestic heating industry, with previous experience as a hands-on gas engineer working across installations, servicing and maintenance Confident operationally, with previous experience managing small to medium teams Understanding of the commercial responsibilities involved in managing a business, i.e. margin and retention Ideally Gas Safe Registered, but this is not essential Based within a commutable distance of Emsworth, Hampshire Operations Manager Salary & Benefits Basic salary £55,000 per annum Annual bonus Company van with optional personal use 25 days holiday, plus bank holidays Opportunities to progress as the business grows Company pension schemeBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for