Service Advisor

Service Advisor – Bristol Salary: £30,000 – £36,000 (DOE) + Bonus Location: Bristol Hours: Full-time, Monday–Friday + Saturdays (rota) Role Overview We are seeking an experienced and customer-focused Service Advisor to join a busy dealership in Bristol. You will act as the key link between customers and the workshop, ensuring a smooth and professional aftersales experience. Key Responsibilities * Welcoming customers and booking vehicles in for servicing, repairs, and MOTs * Accurately recording vehicle details and customer requirements * Liaising with the workshop and technicians to track vehicle progress * Keeping customers updated throughout the day * Upselling additional work, services, and products where appropriate * Providing clear and accurate cost estimates * Handling customer queries and resolving any issues efficiently * Processing invoices, payments, and job cards Requirements * Previous experience as a Service Advisor (motor trade essential) * Strong communication and customer service skills * Confident upselling and working towards targets * Highly organised with good attention to detail * Ability to work in a fast-paced environment * Full UK driving licence