Removals Administrator

Our client, a removals company is looking for a Relocation Administrator to join their office in Guildford.

Your main task will be:

• Dealing with enquiries, sending details to the Branch or Agent network and referring to the procedures.
• Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches and agents.
• Ensuring that all the relevant paperwork is maintained on a day-to-day basis.
• Utilising and maintaining the database on a day-to-day basis.
• Following up Branches and Agents to ensure that a suitable update on enquiries is maintained.
• Producing invoices and ensuring the authorisation of invoices.
• Resolving insurance claims with efficiency and tact, according to Company Procedures.
• Updating and producing procedure sheets for all branches and the Account.
• To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974.
• To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002.
• Any other duties as may be reasonably requested by the Manager.

Must have previous administration experience