Housing Needs Administrator

Job Title: Housing Income Manager
Location: Hybrid role (a mix of Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £44,643 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
This is an opportunity to join Refuge as a Housing Income Manager.
Join Refuge and help keep our homes, workplaces and services safe and compliant.
Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence. We are looking for a knowledgeable and proactive Housing Income Manager to join our Property Services Team.
This is an exciting opportunity for a property professional with experience of building safety, statutory compliance and property management to play a key role in ensuring our diverse property portfolio remains safe, secure and compliant.
Working closely with operational teams, senior leaders, contractors, regulators and external partners, you will act as Refuge's in-house compliance expert, providing technical advice and ensuring the organisation remains informed and compliant with changing legislation, regulations and industry standards.
The Housing Income Manager is Refuge’s expert adviser who would be responsible for all elements of housing income management for our accommodation, including the policy framework, service charge calculation and rent setting, housing income budgets, training and management of rent collection, reporting and ensuring that all the processes meet the high standards set by the organisation and regulations in place.
Innovative and creative approach to developing solutions.
An interest in and commitment to the long-term success and development of Refuge.
Demonstrates a commitment to follow Refuge’s policies and procedures.
Demonstrates a strong commitment to Refuge’s values and principles including equality, diversity, and inclusion.
The ability to travel across London and surrounding areas as required.
Computer literate with the ability to develop and use electronic recording systems to accurately record data
Proven ability to write reports, policies and procedures documents. A high standard of written and spoken English
This post is restricted to women due to the nature of the role.