Head of Customer Success & Growth — Equity

Jack & Jill is looking for a Head of Customer Success to own the entire customer journey, enhancing sales handovers into long-term success. You'll manage a small team and drive onboarding, retention, and commercial expansion.

The ideal candidate will have 5+ years of experience in Customer Success or Account Management, particularly in high-growth B2B SaaS or AI contexts. This pivotal role directly influences product strategy and client retention in a rapidly growing startup.