About the role
• Provide application support and maintenance across Fleet Alliance’s operational business systems including CRM, eFleet, Concilium, the Salary Sacrifice platform and associated integrations.
• Deliver development projects including new functionality, feature enhancements, workflow improvements and configuration changes.
• Develop and maintain integrations between internal systems, third-party platforms and external APIs.
• Carry out bug fixes, data maintenance, configuration updates and user access related changes across operational systems.
• Participate in deployment, testing and release activities across operational systems and platforms.
• Collaborate with developers, analysts and third-party suppliers to deliver system improvements and operational changes.
• Transition to supporting newer strategic platforms and technologies as legacy operational systems is progressively decommissioned and replaced.
• Balance operational priorities alongside ongoing development and enhancement activities across multiple systems and workstreams.
• Contribute to regular technology and development team meetings.
• Work closely with internal stakeholders to understand operational challenges and deliver effective technical solutions.
• Troubleshoot and debug application issues to improve system stability, performance and operational efficiency.
• Develop and maintain CSV, ad-hoc and operational reports including modifications to existing custom CRM reports.
• Maintain existing systems, recommending improvements to technology and optimising processes where appropriate.
• Investigate, troubleshoot and resolve application issues, defects and operational problems across business-critical platforms.
Requirements
- A minimum of 3 years development experience supporting and maintaining business-critical applications
- Experience working across both application support and software development activities
- Strong PHP development experience
- Strong troubleshooting and debugging skills
- Experience delivering software enhancements, bug fixes and operational system improvements
- Experience working with Git-based source control
- Experience working with SQL and relational databases
- Experience developing or supporting APIs and system integrations
- Experience developing and maintaining reports, CSV exports and operational data requirements
- Experience working with frontend and backend web technologies
- Ability to manage multiple priorities across support, maintenance and development activities
- Strong communication and problem-solving skills
🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- PHP
- troubleshooting
- debugging
- software enhancements
- bug fixes
- system improvements
- Git
- SQL
- APIs
- report development
Soft Skills
- communication
- problem-solving
- ability to manage multiple priorities
About this listing
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