Delivery Director (Ref: 196367)

Job Description: Delivery Director / Head of Delivery

Location: West Midlands

Reporting to: Managing Director

Salary: DOE - £110,000 - £140,000 per annum + benefits

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

Overview

We are seeking an experienced Delivery Director (or Head of Delivery) to lead complex, large-scale operational and transformation delivery within a major infrastructure environment.

You will be responsible for a team and have line management duties.

This role requires you to have Utilities experience, specifically in Gas & Gas distribution.

Role Purpose

To lead and drive end-to-end delivery of a complex transformation programmes, ensuring alignment between strategic objectives and operational execution, while improving performance, efficiency, and service quality across the organisation.

Key Responsibilities

• Lead the delivery of large-scale operational transformation initiatives across process, systems, and organisational design

Key Responsibilities

• Lead delivery of complex transformation and operational change programmes
• Translate strategic objectives into clear, executable delivery plans
• Oversee cross-functional teams spanning operational and business functions
• Drive improvements in operational performance, efficiency, and service outcomes
• Establish and maintain strong governance, planning, and delivery discipline
• Manage senior stakeholder relationships across business and operational teams
• Ensure alignment between transformation activity and day-to-day operations
• Drive accountability, pace, and consistency across delivery teams
• Support adoption of new processes, systems, and ways of working

Key Challenges

• Delivering change in a complex, operationally intensive environment
• Converting high-level strategy into practical execution
• Aligning multiple stakeholder groups with differing priorities
• Maintaining pace while improving structure and consistency
• Embedding sustainable change across the organisation

Candidate Profile

Experience:

• Proven experience in a Delivery Director / Head of Delivery role within large, complex organisations
• Strong track record delivering operational transformation programmes
• Experience in one or more of the following sectors:
• Gas / Utilities
• Infrastructure / Engineering
• Field-based operational environments
• Experience working across both operational and back-office transformation
• Demonstrated ability to lead large-scale delivery teams and programmes

Skills & Capabilities:

• Strong delivery leadership with a focus on execution and outcomes
• Ability to translate strategy into operational reality
• Excellent stakeholder management, including executive-level engagement
• Strong commercial awareness and performance focus
• Experience establishing governance, planning, and delivery frameworks

Leadership Style & Culture Fit

This is a high-energy, fast-paced, and outcome-driven environment. xwzovoh The successful candidate will:

• Be a strong and credible leader with executive presence
• Be comfortable operating at senior levels while remaining close to delivery
• Act as a key influencer across the organisation
• Drive results without relying on overly aggressive or forceful approaches
• Balance a strong delivery focus with effective people leadership

Please contact for more information.