Assistant Manager - Hospitality

Join?the?Fortnum?&?Mason Team!

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you!
Fortnum & Mason are looking for an exceptional Assistant Restaurant Manager to join our unique team at our beautiful Flagship store in Piccadilly at our Dimond Jubilee Tea Salon Restaurant. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.
Why?Work?For?Us: Competitive?hourly?rate?+?paid?overtime
Discretionary?annual?bonus?(up?to?5%?of?salary)
Up?to?40%?store?and?restaurant?discounts
Subsidised?staff?restaurant?using?Fortnums?ingredients
28?days?holiday?+?a?day?off?for?your?birthday?and?5?extra?wellbeing?days?off
Matched?pension?scheme?and?career?development?opportunities
Annual?staff?party?and?incredible?gifts?after?5?years
What?You'll?Do: Leading the restaurant and ensuring it meets and exceeds F&M standards and targets
Coach and develop your managers to ensure efficiency, leading by example
Update your management team on business performance, new initiatives and other pertinent issues
Tour the restaurant regularly
Chair regular meetings with managers
Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department
Cooperating with the General Manager, and assisting with anything from project planning to staff management.
Nurturing positive working relationships with staff.
Addressing any issues in a timely fashion.
What?We're?Looking?For: Experience within Afternoon Tea and Private Dining,
Excellent interpersonal skills for diplomatically handling staff and customers
Cooperation and team working skills
The ability to lead and motivate a team of staff
The ability to cope under pressure in a fast-paced environment
Good business awareness for achieving successful performance
Strong written and oral communication skills for managing business administration and personnel matters
Strong planning and organisational skills to run a streamlined operation
The ability to work independently and make decisions confidently
Problem-solving ability, to resolve issues as they arise
We?are?committed?to?developing?your?career?and?nurturing?your?talent,?regardless?of?age;?disability;?gender?reassignment;?marriage?and?civil?partnership;?pregnancy?and?maternity;?race;?religion?or?belief;?sex;?sexual?orientation We?respect?and?embrace?each?others?differences,?to?create?a?truly?inclusive?environment. In?the?last?year?alone,?our?people?have?been?recognized and?celebrated,?winning?awards?for?their?outstanding?contributions?to?Retail,?Technology,?Global?Hospitality?&?Tourism,?Visual?Merchandising?&?Display,?Customer?Service?and?Local? xwzovoh Community?Awards