Airport Operations Manager

Airport Operations Manager

Location: Belfast International Airport (Northern Ireland)

Salary: £60,000 – £70,000 per annum + benefits

Working Format: Monday – Friday onsite

Start date: Immediately

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

We are seeking an experienced Airport Operations Manager to oversee and coordinate the security operations at Belfast International Airport. This is a senior leadership role responsible for the operational, administrative, commercial, financial and human resource aspects of the airport security operation, ensuring compliance with CAA regulations and client requirements.

You will lead a dedicated site team, drive operational excellence, maintain compliance standards, and act as the primary point of contact for client interactions, reporting, and performance assurance.

Key Responsibilities:

• Lead, coach, and develop the airport security team, driving operational efficiency and high standards of service.
• Manage operational strategy, goal setting, staffing, and scheduling across all security functions (CSA, OOG, HBS, CP1).
• Oversee SOP implementation, operational change control, and internal communications.
• Manage and respond to internal and external complaints promptly and professionally.
• Monitor aviation security compliance standards, operational performance, and KPIs.
• Analyse operational data, identify trends, and implement continuous improvement strategies.
• Provide guidance to the Training Team and HR Advisor to implement site-specific instructions.
• Lead recruitment, succession planning, performance evaluations, and HR processes in line with company policy.
• Manage budgets, P&L, accurate site billing, and cost-effective resource allocation.
• Maintain a strong focus on health, safety, and risk management, promoting a safety-first culture.
• Build and maintain strong client relationships, attending meetings and providing sector expertise.

Key Requirements:

• ASM qualification
• Ideally 3 years’ aviation experience
• Excellent leadership, coaching, and team development skills.
• Strong communication skills, with the ability to produce clear reports and present confidently.
• IT literacy and the ability to work effectively under pressure.
• Commitment to delivering exceptional customer service and maintaining high professional standards.

Benefits:

• Annual leave entitlement: 5.6 weeks
• Lifestyle benefits: mortgage and financial advice, shopping vouchers, employee referral schemes
• Learning & Development opportunities: eLearning, on-site training, apprenticeships, and in-house courses
• Health & Wellbeing: life assurance, mental health support, online GP services for you and dependents
• Financial support, retail discounts, and participation in the Cycle to Work scheme

Additional Information:

• Onboarding timeline varies depending on location (UK mainland CTC checks: 2–4 weeks; NI: up to 3 months). xwzovoh
• Pre-employment checks: 5-year work history, references, right-to-work documentation, and DBS/CTC checks.