Medical Receptionist

Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team. In the Medical Receptionist role, you will: Act as the first point of contact for customers, providing a warm and professional welcome Manage digital triage queries and supporting customers to use new online systems Handle enquiries, appointments, orders and samples efficiently and accurately Provide admin support using internal software, Microsoft Outlook, Teams and Calendars daily Maintain a calm, solution-focused approach and helping resolve issues in a positive manner To be successful, you will need: Strong reception and administration experience, ideally gained in a busy environment Confident IT skills with the ability to pick up systems quickly (EMIS experience highly desirable) Excellent communication skills and the ability to deal with conflict calmly and professionally A proactive, problem-solving mindset and the ability to bring positivity to challenging situations Strong organisational skills and the ability to multitask This is a part-time temporay ongoing position working Mondays and Fridays, with shifts operating between 8:00am and 6:30pm. You may be required to start earlier or finish later within these hours, depending on operational requirements. The role offers £13.30 per hour, weekly pay, holiday accrual, and is based in Conwy. If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you