Housing Support Worker (Homeless Hostel / Key Worker)

Housing Support Worker (Homeless Hostel / Key Worker) A rewarding opportunity for an experienced Housing Support Worker (Homeless Hostel / Key Worker) to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. Housing Support Worker, Hostel Support Worker, Key Worker, Residential Support Worker SALARY: £27,752 per annum + £500 signing on incentive bonus (paid after passing probation) + Benefits JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday, worked on a rota basis between 7.30am 3.30pm and 1.00pm 9.00pm, with occasional evening cover We have a fantastic new job opportunity for a Housing Support Worker (Homeless Hostel / Key Worker) to join a frontline homeless hostel service, supporting vulnerable adults with complex needs to move towards independent living. As a Housing Support Worker (Homeless Hostel / Key Worker) you will work exclusively within a hostel environment, delivering structured case management, support planning and risk assessments for residents who may be affected by homelessness, mental health needs, substance misuse and offending histories. The Housing Support Worker (Homeless Hostel / Key Worker) role involves holding a caseload, conducting regular key working sessions, coordinating with external agencies and ensuring safeguarding and resident safety remain central to all practice. This is an ideal opportunity for a Housing Support Worker / Case Worker with strong hostel-based experience who is confident working in a fast-paced, people-focused environment. Your duties as the Housing Support Worker (Homeless Hostel / Key Worker) include: ~ Support Planning and Case Management: Developing, reviewing and maintaining person-centred support plans in partnership with residents ~ Risk Assessment and Safeguarding: Completing, reviewing and updating risk assessments in line with organisational procedures ~ Key Working Sessions: Holding regular, planned case management sessions using a flexible and strengths-based approach ~ Liaising with external agencies including health services, probation, housing and social care ~ Supporting residents to access benefits, activities, services and move-on accommodation ~ Record Keeping and Administration: Maintaining accurate, timely records including support plans, risk assessments and case notes ~ Conducting building and room checks and reporting health and safety concerns appropriately ~ Upholding safeguarding, confidentiality, professional boundaries and equality standards at all times Proven experience of working full-time within a homeless hostel or similar supported housing environment ~ Demonstrable experience of working with homeless individuals with complex needs, including mental health, substance misuse and offending-related issues ~ Strong experience of support planning, risk assessments and ongoing case management within a hostel setting ~ Experience of holding and managing a caseload, delivering consistent and structured support ~ A confident understanding of safeguarding, risk management and professional boundaries when working with vulnerable adults ~ A flexible, resilient and person-centred approach to support work A relevant qualification in Housing, Health and Social Care or a related field ~ Experience of multi-agency working within homelessness or supported housing services ~ This role requires an Enhanced DBS check Full-Time, Permanent Jobs, Careers and Vacancies. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. xehkeey AWD online operates as an employment agency. awd online