Area Housing Manager –Exeter / Plymouth Patch

Area Housing Manager  – Exeter / Plymouth Patch 💷 Rate: £28.28 per hour 🕒 Hours: 37 per week (Monday–Friday) 📍 Location: Exeter (Hybrid with travel across Plymouth) 📄 Contract: Temporary (until end of May 2026 - potentially longer or to go perm)About the Role We are recruiting an experienced Area Housing Manager to deliver high-quality, customer-focused tenancy and neighbourhood management services across approximately 5,500 homes within the social housing sector. Reporting to the Operations Manager, you will lead a team of Housing Officers across the Plymouth area, ensuring effective tenancy management, strong performance and positive outcomes for customers and communities. Key Responsibilities Lead, manage and motivate a team of Housing Officers Deliver effective tenancy and neighbourhood management services Manage complex tenancy issues including ASB, safeguarding, hoarding, domestic abuse and tenancy fraud Ensure compliance with housing legislation, policies and risk management requirements Handle customer complaints and drive service improvements Work collaboratively with internal teams, local authorities and partner agencies Use data and customer insight to improve service delivery Maintain oversight of fire and property safety actions across schemes Build strong relationships with stakeholders including local authorities and elected members About You Proven experience managing teams within social housing or a related sector Strong knowledge of tenancy and housing management Experience delivering performance improvements and managing change Confident using data, reports and KPIs Good understanding of housing legislation and best practice Strong stakeholder engagement skills Full UK driving licence and access to a vehicle Basic DBS check required If you’re an experienced housing professional ready to step into a leadership role and make a real impact across communities, apply now. For this Area Housing Manager position Send your CV over (url removed) or call Carol on (phone number removed)