RQ1729123 - Repairs and Maintenance (R&M) Lead

Aatom Recruitment is looking for RQ(phone number removed) - Repairs and Maintenance (R&M) Lead on behalf of a Local Authority. Job Title: RQ(phone number removed) - Repairs and Maintenance (R&M) Lead Contract Duration: 5 Months Hybrid arrangements with a mix of site, office, and home-based working. Overview: * Seeking an experienced candidate to join the Asset Management and Compliance team, within Housing Services, to support the delivery of responsive repairs and voids works to 3,000 homes. * The ideal candidate will have a strong social housing background and technical understanding of property maintenance / construction. They should possess the knowledge to deliver effective and efficient property maintenance services to customers by working closely with internal stakeholders, customers, and third-party contractors to meet commercial, operational, safety and satisfaction performance. * The role has no line management responsibilities, but the successful candidate will be responsible for day-to-day operations, and work closely with back-office staff, surveyors, management, customers, as well as being a key liaison with third party contractors. Duties: * Organise third-party contractors to deliver responsive repairs and void works. * Review work order schedules and ensure Wokingham Borough Council is receiving quality outcomes and cost-effective services. * Ensure compliance with health and safety regulations as well as Wokingham Borough Council’s policies and procedures. * Complete on-site safety and quality assurance checks of responsive repairs and void works. * Support with contract management duties of third-party contractors to ensure performance is achieved across key variables. * Support with complaint investigations by visiting complainants, collating evidence, and providing information in the required timescales. * Support the Asset Management and Compliance team with service improvements as required. Requirements: * Proven experience in a management or senior supervisory role, demonstrating strong leadership abilities. * Must live within commutable distance to the Wokingham Borough. * Solid understanding of project management principles and practices. * Proficiency in English, both written and verbal, for effective communication. * Strong organisational skills with the ability to manage multiple tasks simultaneously. * Ability to maintain a positive attitude whilst working in a fast-paced environment. * A proactive approach to problem-solving and decision-making, whilst working with internal stakeholders, customers, and third-party contractors. * Sound understanding of contract management principles to achieve commercial, operational, safety and satisfaction performance