Account Executive

Gateshead/ Newburn logo
Gateshead/ Newburn
ScreenedJust posted
Town Fields, North West
£30,000
Posted 1 day ago
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About the role

15-Month Fixed-Term Contract | Full Time

Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
About Us At Graphic Packaging International (GPI), our products are part of everyday life from the cup holding your morning coffee to the packaging protecting your favourite foods. As a global leader in paper-based packaging, we partner with some of the worlds most recognisable brands across the food, beverage, household, personal care, and pet care sectors.
With over 25,000 employees across 130+ locations worldwide, we are a diverse, collaborative, and innovative organisation, driven by sustainability and a commitment to making a positive impact in the communities we serve.
If youre looking to join a business that truly makes a difference, this could be the opportunity for you.
T he Role We are looking for an experienced Account Executive to join our team on a full-time, 15-month fixed-term contract. In this role, you will deliver exceptional customer service while working closely with production, planning, and operations teams to ensure customer expectations and service levels are consistently met.
Key Responsibilities Ensure departmental procedures are followed at all times
Manage customer orders end-to-end, ensuring timely release to meet agreed due dates
Create order acknowledgements and new Finished Goods material codes
Communicate effectively with assigned customers, always striving to exceed expectations
Liaise with planning on artwork and repro requests and gain artwork approvals
Ensure orders are accurately priced and all artwork and origination costs are correctly charged to customers
Work with transport suppliers to arrange collections and deliveries
Raise transport and ad-hoc purchase orders
Produce accurate stock and sales reports
Maintain prompt and accurate filing and archiving of customer orders and correspondence
Monitor and support achievement of departmental targets and KPIs
Provide clear, concise, and timely information to customers and senior management
Advise customers of lead times and proactively highlight any potential delays or issues
Liaise with internal and external departments, including requesting quotes from the commercial team
Organise product samples as required
Build product knowledge through training and close collaboration with the sales team
Undertake additional ad-hoc tasks as required
Always maintain a professional manner
About You Previous experience in an Account Executive or similar customer-facing role
Strong organisational skills with the ability to manage multiple priorities
Excellent communication skills, both written and verbal
Confident working in a fast-paced environment
Strong attention to detail and a proactive, customer-focused approach
Comfortable working cross-functionally with production, operations, sales, and commercial teams
Computer literate, with good working knowledge of Microsoft Word, Excel, and Outlook
How to Apply If youd like to join Graphic Packaging International and be part of a business that makes a real impact, apply today. xwzovoh
Please note: we do not offer sponsorship for this role.

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