Work Scheduler / Admin Assistant

Work Scheduler / Admin Assistant | Weston-Super-Mare | Full Time | £23,500 per annum

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An exciting opportunity has become available for a Work Scheduler / Admin Assistant at our client's head office in Weston-Super-Mare. You will be responsible for arranging inspections for their team of field engineers across the country, handling calls and emails, and supporting the day-to-day administration of the office.

This is a fast-paced, phone-based role where you will be coordinating inspections, updating systems, and keeping both customers and engineers informed throughout the process.

What's In It For You

• 20 days of annual leave, plus bank holidays
• Free parking available
• Workplace pension scheme (after 3 months of employment)

Requirements

Essential

• Excellent communication and organisational skills
• Ability to consistently work with a high degree of accuracy
• Computer-literate and efficient in your work
• Ability to apply common sense to any situation

Desirable

• An awareness of the motor insurance claims process
• A good geographical knowledge of the UK

The Role

• Speaking with clients and customers on the telephone arranging vehicle inspections for our team of engineers and providing updates on cases in progress
• Liaising with our team of field engineers around the country to monitor the progress of inspections
• Entering data onto our easy to use back office systems and keeping our systems regularly updated
• Dealing with incoming and outgoing emails
• Providing admin support to our team of field engineers/assessors around the country
• You will need to help us ensure we work consistently within the SLA's we have with our work providers

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