Remote customer experience engineer, cxe-t (emea)

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (Po Cs), and high-impact technical assets.

technical depth and applied architecture guidance . The CXE-T designs and delivers scalable technical sessions, builds reusable Po C frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts.

Responsibilities

1: Many Technical Enablement

Structured Po Cs & Applied Architecture Technical Content & Thought Leadership Technical Advisory & SE/SA Overflow Support What We’re Looking For Qualifications

Required

Preferred What to Expect First 30 Days – Technical Immersion & Signal Mapping

Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities.

Outcome by Day 30: First 60 Days – Build & Deliver Scalable Technical Impact

Primary Goal: Launch repeatable technical enablement and codify structured Po C frameworks.

Outcome by Day 60: First 90 Days – Scale, Influence & Optimize

Primary Goal: Operate as the recognized post-sales technical authority and multiplier.

Outcome by Day 90: Docker does not offer visa sponsorship for this role.

Compensation & Equity

EU: €70,700 K – €101 K + equity

Perks