Service Advisor Motor Trade Job

Are you a multi-tasking maestro with a passion for the automotive industry? We are looking for a versatile Service Advisor to join our team in Churt. The Role: You will be the face and voice of our aftersales department, ensuring every Honda owner receives the "Power of Dreams" level of service. As a Service Advisor, you will: * Act as the primary point of contact for customers, from initial booking to customer collection. * Translate "mechanic-speak" into clear, helpful updates for customers. * Upsell relevant products and services (VHCs, service plans, and Warranties) with integrity. * Maintaining thorough product expertise and updating your knowledge through manufacturer led training, both in person and online. What We’re Looking For * Motor Trade Experience: Previous experience in a UK franchised dealership (Aftersales, Service, or Parts) is essential. * Communication Skills: You can handle a busy phone line and a face-to-face queue with a smile and a calm head. * Tech Savvy: Familiarity with Dealer Management Systems (DMS) like Kerridge/ RTC / Manufacturer systems * The Honda Mindset: A commitment to "Fixed Right First Time" and providing a premium customer experience. * Local Knowledge: A full UK driving licence and a manageable commute to our Churt location. Why Join Us? * Competitive Salary: Basic + performance-based OTE. * Training: Full brand manufacturer training to keep you at the top of your game. Continuous Yeomans development training. * Environment: Work with a legendary brand in a professional, supportive dealership atmosphere. A team of 15 passionate individuals focused on providing the best customer experience and maximising profitability. What can we offer you? * Workplace pension * 25 days holiday plus bank holidays * Refer a friend rewards * Discounted sales, MOT, products, parts & servicing * Bonus scheme Apply for this new role today