Contract Manager

ContractManager(Operations)ContractManager

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AtSouthernHousing,ourvisionistocreatecommunitieswhereeveryonehasasafehomeinaplacetheyreproudtolive.Werealarge,values-ledorganisationwithastronglocalpresence,usingourscaletodeliverpositiveoutcomesforresidentsandcommunities.Stronggovernance,accountabilityandclearcontractualcontrolarecentraltohowwedothis.
Werenowseekingahighlycapable ContractManager(Operations) toplayapivotalroleinstrengtheninghowwemanage,governandoptimiseouroperationalcontracts.Thisisahigh-impactroleofferingrealautonomy,visibilityandinfluenceacrossadiversehousingportfolio.
ReportingtotheHeadofCommercialOperations,youllleadthedevelopmentandongoingmanagementofarobustcontractmanagementframeworkacrossstudent,keyworker,marketrent,co-operativeandshort-lifeaccommodation.Youllensurecontractualarrangementsareeffectivelygoverned,performance-drivenandalignedwithourstrategicobjectivesandriskappetitehelpingtomitigatecontractual,financial,legalandreputationalrisk.
Youllactasatrustedsubject-matterexpert,workingcloselywithinternalteamsandexternalpartnerstoembedclarity,accountabilityandcompliance.Therolehasastrongfocusonassuranceandinsight:monitoringperformance,leadingauditsandreviews,managingriskandbreaches,andprovidingclear,evidence-basedreportingtoseniorleaders,committeesandtheBoard.YoullalsohelpshapeKPIs,SLAsandperformanceframeworkstoensurestrongdeliveryandvalueformoney.
Thisrolewillsuitsomeonecomfortableoperatingincomplexenvironments,leadingthroughinfluenceandsupportingexecutive-leveldecision-makingwhileconsistentlydemonstratingourHEARTvaluesofbeing Honest,Efficient,Accountable,RespectfulandTrusted .ContractManager
Hybridworkingisavailable,withabaseatFleetHouse,Clerkenwell,London.
WhatyoullbedoingContractManager
Developing,implementingandmaintainingacomprehensivecontractmanagementframeworkcoveringleases,managementagreements,SLAsandrelatedcontracts
Establishingandoperatingeffectivegovernanceandassurancestructuresforcontractualperformance,complianceandrisk
Actingastheorganisationalsubject-matterexpertoncontractualobligations,providingclearguidanceandsupporttocolleagues
Conductingauditsandreviewstoensurecompliancewithlegislation,regulationandinternalpolicy
MonitoringproviderperformanceagainstKPIs,servicestandardsandstatutoryrequirements
Proactivelyidentifyingcontractualandoperationalrisksandleadingcorrectiveactionplans
Managingkeyrelationshipswithpartners,providers,localauthoritiesandinternalstakeholders
Investigating,documentingandresolvingcontractualbreachesandpoorperformance,escalatingwhererequired
Leadingoncontractvariations,changecontrolandchange-in-lawactivities,ensuringimpactsareclearlyunderstoodandformallyrecorded
Producinghigh-qualityreportsandinsightforseniormanagement,committeesandtheBoard
Drivingcontinuousimprovementincontractmanagementprocesses,systemsandreporting
Whowe?relookingforContractManager
Youllbeanexperiencedcontractorgovernanceprofessional,confidentworkingwithcomplexcontractualarrangementsandmultiplestakeholders.Youllbringstrongassurance,complianceandperformancemanagementcapability,withtheabilitytointerpretcontractualrequirementsandtranslatethemintopractical,operationaloversight. xwzovoh
Credible,analyticalandinfluential,youllbecomfortablechallengingconstructively,leadingwithoutformalauthority,anddrivingaccountabilityandvalueformoney.