Caravan Maintenance Helpdesk

Description

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
About The Role

As a Helpdesk Operator within our Caravans Department, youll thrive on fast-paced problem solving, clear communication, and delivering timely support that makes a real difference to both our guests and our team. Youll be the first point of contact for logged maintenance issues, using our internal systems to track and assign tasks while keeping leaders and team informed of what needs attention and where.
Youll follow established processes to ensure everyone involved stays updated on the progress of each job, flagging anything urgent and making sure nothing slips through the cracks. Staying one step ahead, youll actively chase outstanding tasks and escalate where needed to keep everything running smoothly. Youll also be the go-to contact for our contractors, so confidence in managing external relationships and coordinating their activity is key.
This role is perfect for someone whos organised, responsive, and ready to play a central part in keeping our park operating at its best.
Key Responsibilities
Youll bring strong communication skills and confidence in using computers and digital systems, with a natural ability to stay organised and focused under pressure. Attention to detail is key, along with the ability to manage your own workload while helping coordinate tasks across the wider team.
Previous experience in a helpdesk or similar operational role would be beneficial.
Our resort operates seven days a week, and your rota will reflect this. Youll work five days out of seven, with a mix of shifts including evenings.
Please note that accommodation is not provided with this role.
About Butlin'sAt Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. xwzovoh
So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you.
There has never been a more exciting time to join Butlins!