SRE Engineer

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. At Featurespace (a Visa company), we strive to be the world's best software company at protecting our clients and their customers from fraud attacks and fighting financial crime. As a Site Reliability Engineer (Cloud Ops), you will help operate and continuously improve Featurespace's worldleading product, ARIC Risk Hub, delivered as a robust cloudbased SaaS solution. You will participate in designing, developing, deploying, monitoring, supporting, documenting, and troubleshooting our SaaS platform, collaborating closely with engineering, data science, internal stakeholders, external vendors, and customers to deliver excellent service outcomes.
Operate and support production deployments of ARIC Risk Hub SaaS, including deploying, maintaining, monitoring, upgrading, and troubleshooting platform and application components.
Build software and systems to manage platform infrastructure and applications.
Continuously evaluate and improve technology and operational processes to increase quality, reduce costs, and improve timetomarket.
Participate in service resilience and failure testing, including predictable and unpredictable failure scenarios.
Gather service performance data and generate reports and insights to guide reliability and scalability improvements.
Collaborate with engineering and data science teams to drive new and improved ARIC Risk Hub capabilities.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Experience administering cloud infrastructure or supporting cloud applications (preferably AWS).
Working knowledge of Linux, shell scripting, and commandline tools.
Ability to write or maintain code in at least one highlevel programming language (e.g., Python).
Understanding of networking fundamentals (e.g., Familiarity with monitoring, metrics, and alerting systems.
Infrastructure as Code and configuration management experience (e.g., Experience building or operating cloudnative or serverless applications.
Familiarity with observability and data platforms such as Prometheus, Grafana, MongoDB, Elasticsearch, Kafka, and HashiCorp Vault.
Understanding of application and data security fundamentals (authentication, authorization, encryption, TLS).
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.