Reservations Manager

Reservations Manager

Central London | Monday to Friday | 9:00am - 5:00pm

Are you an experienced hotel reservations professional looking for a role where you can make an immediate impact?

We're recruiting on behalf of a well-established, high-performing hospitality business based in Central London. Operating at consistently high occupancy levels, this is a fantastic opportunity for an experienced Reservations Manager or Reservations Supervisor to join a busy hotel environment and take ownership of the reservations function.

This is an urgent requirement, and we're keen to speak with candidates who can start at short notice.

The Role

Working closely with the senior leadership team, you'll be responsible for the day-to-day management of reservations, ensuring maximum occupancy, revenue optimisation and exceptional guest service from the first point of contact.

Key responsibilities include:

• Managing all reservation enquiries via phone and email
• Handling individual, corporate and group bookings
• Monitoring occupancy levels and room availability
• Reviewing rates and supporting revenue performance
• Managing group booking enquiries and allocations
• Producing occupancy and reservations reports
• Ensuring booking accuracy across all systems
• Working closely with Front Office and operational teams
• Delivering an outstanding guest exp...